1. ABOUT US
1.1. Welcome to our website www.refreshmeltd.co.uk. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following Website Terms and Conditions of use, which together with our Booking Terms and Conditions and Privacy Policy govern RefreshMeLtd’s relationship with you. If you disagree with any part of these terms and conditions, please do not use our website.
1.2. These are the terms and conditions on which we, RefreshMeLtd, supply our services to you (“Customer”), via our website – www.refreshmeltd.co.uk, our App and the RefreshMeLtd Platform (collectively referred to throughout these Terms and Conditions as “Website”).
1.3. If you are a customer, then these Website Terms and Conditions MUST be read in conjunction with our Booking Terms and Conditions.
1.4. Our registered office is: 11-13 Bayley street, London, WC1B3HD. Our company registration number is 10643724.
What we do
1.5. RefreshMeLtd provides an online platform to facilitate the introduction of self-employed domestic cleaners (“Refreshers”) and customers who require domestic cleaning.
2. PRIVACY
2.1. When you use our website, you will be providing us with personal data about you. You can see how we use the personal data by going to our Privacy Policy.
2.3. This website uses cookies to monitor browsing preferences. If you do not wish for cookies to be used, then please disable cookies in your browser. (Please see our Cookie Policy for details on how to disable cookies on your browser.)
3. YOUR ACCOUNT AND PASSWORD
3.1. When you register on our website you will be asked to create your user credentials. (“User”) You are responsible for all use of our website associated with your User details.
3.2. You agree to keep your User details secret. We may disable any User, at any time, if in our reasonable opinion they have failed to comply with any of the provisions of these terms of use.
3.3. If you believe or suspect that your User login details have been compromised, please notify us at: refreshmeltd@gmail.com and update your user credentials immediately.
4. ACCESSING OUR WEBSITE
4.1. We do not guarantee that our website will always be available or will be uninterrupted or error free.
4.2. We will not be held responsible if for any reason our website is unavailable to you.
5. CHANGES TO OUR WEBSITE
5.1. We may update, change, suspend or withdraw our website, in whole or part, at any time for our own business reasons. We will try and give you reasonable notice of any suspension or withdrawal.
6. UPLOADING CONTENT TO OUR WEBSITE
6.1. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our website constitutes a violation of their intellectual property rights, or of their right to privacy.
6.2. We will not be liable to any third-party for the content or accuracy of any content posted by you or any other user of our website.
6.3. We have the right to remove any content you place on our website if, in our opinion, it does not comply with our content standards.
6.4. The views expressed by other users on our website do not represent our views or values.
7. INTELLECTUAL PROPERTY RIGHTS
7.1. We are the owner or the licensee of all intellectual property rights on the website, being any and all rights under patent law, copyright law, trade secret law, trademark law, and any and all other proprietary rights.
7.2. We expressly reserve all intellectual property rights on our website, app and platform, including the RefreshMeLtd domain name and all related domains and sub-domains, the name “RefreshMeLtd”, our logo device, service marks, trading names and/or trademarks. Other trademarks and product/company names mentioned on RefreshMeLtd platform may be trademarks of their respective owners or licensors and the rights in such marks are reserved to them.
7.3. Any content you upload to our website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose. You grant us a worldwide, non-exclusive, irrevocable, perpetual, royalty-free license to reproduce, adapt, distribute and publish such uploaded content.
7.4. You may not extract and/or re-utilise parts of the content of our website, app or platform without our express written permission. You may also not create and/or publish your own database that features substantial parts of our website, app or platform without our express written permission.
7.5. Subject to your compliance with these terms we grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and make use of our website. This licence does not include any resale or commercial use of our website.
7.6. All rights not expressly granted to you in these terms are reserved and retained by us or our licensors, suppliers or other content providers.
8. NO WARRANTIES
8.1. Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up-to-date.
8.2. Your use of any information or materials on our website is therefore entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meets your specific requirements.
9. LIMITATION OF LIABILITY
9.1. Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
9.2. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our website, whether express or implied.
9.3. The service which you book via our website, is the responsibility of the Refresher who provides it. We are not responsible or liable to you for the actual service provided by the Refresher to the fullest extent permissible by law.
9.4. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our website; or use of or reliance on any content displayed on our website.
9.5. Please note that in particular, we will not be liable for loss of profits, sales, business, or revenue; business interruption or loss or damage to computers, devices or any software or data; loss of anticipated savings; loss of business opportunity, goodwill or reputation. Nor will we be liable for any indirect or consequential loss or damage.
9.6. We will not be liable for any loss or damage caused by a virus distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any content on it, or on any website linked to it.
9.7. We assume no responsibility for the content of websites linked on our website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
9.8. The content of the pages on our website is for your general information and use only.
10. INDEMNITY
10.1. You will protect, indemnify, defend and hold harmless RefreshMeLtd, our directors, employees, agents, Refreshers, partners, from any third-party claim or demand, including reasonable lawyers’ fees, relating to or arising from: (a) your uploading any content to our website; (b) your use of our website and activities and behaviours occurring during such use of our website; (c) any violation by you of these terms; or (d) your violation of any third-party rights. This obligation will survive the termination of these terms and your use of our website.
11. LINKING TO OUR WEBSITE
11.1. You may link to any page of the website, for non-commercial purposes and provided that:
- 11.1.1. you do so in a way that is fair and legal and which does not damage or take unfair advantage of our reputation;
- 11.1.2. any link does not contain or associate our website with any pornographic or illegal material, or any material that is offensive, harassing, or otherwise objectionable;
- 11.1.3. you do not do so in a way that suggests any form of association, approval or endorsement on our part where none exists; and/or
- 11.1.4. you do not do so in a way that removes or obscures by framing or otherwise advertisements or copyright or other proprietary notices contained on the website.
11.2. We reserve the right to withdraw linking permission at any time without notice. If you would like to link to our website for commercial purposes, or other than provided above, please contact us: refreshmeltd@gmail.com.
